Ask The Chefs: Society Sustainability

Shoemaker is aiming to remove all physical paperwork by the end of this year.  Global footwear retailer Clarks has announced a tie-up with circular economy start-up OtailO that aims to slash the waste produced in the online product returns process.  An update from the 200-year-old shoe maker on Friday claims the partnership with the Israeli company would result in Clarks customers being able to return their purchases in a more sustainable way.  OtailO’s system enables online shoppers to return purchases through a web application that eliminates the need for pre-printed labels, it explained. Meanwhile, an in-built inspection mechanism uses machine learning to assess the condition of the product being returned, while it is still in the customers hands, enabling Clarks to take more efficient business decisions and returns routing, it said.