Exploring preferences and sustainable attitudes of Airbnb green users in the review comments and ratings: a text mining approach: Journal of Sustainable Tourism: Vol 0, No 0
The sharing economy platforms for accommodation have emerged as a disruptive model that has revolutionized the tourist lodging sector and modified tourist consumption patterns. Airbnb is the paradigm of this business model, with approximately 300 million users and more than 7 million listings worldwide. However, studies that have attempted to explore the consumer experiences of green Airbnb users are still scarce, especially those using big data approaches.
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